Does MSI do RMA?

Does MSI do RMA?

To begin the process of applying online RMA Procedure, please select your product line on the Support Page. You’ll be direct to our End User RMA Request Form.

How do I contact MSI customer services?

  1. 1-888-447-6564, Hours: Mon-Fri (5:00AM – 4:00PM PST)
  2. 1-888-227-6210, Hours: Mon-Fri (9:00AM – 5:30PM PST)

How do I package an MSI RMA?

MSI should tell you what to do when you get the email with RMA number. Basically, find a box big enough to fit it, use some anti-static bag, foam and bubble wrap. Put your address and their RMA addresse with RMA number on the box and copies of the RMA papers inside the box.

How do I find my RMA MSI?

How to track my repair status?

  1. To begin the process for a Repair Status Query, please click HERE.
  2. Please enter the “RMA Number”, “Serial Number” and “Captcha”.
  3. By clicking “Submit”, you will be able to view the current status of your RMA.
  4. If you are still experiencing problems please contact our customer support team.

Does MSI do advanced RMA?

Advanced RMA Replacement is valid only after the first 30 days of purchase. The motherboard’s RMA request will need to be verified, and an RMA number will then be assigned upon verification.

Can MSI replace motherboard?

MSI will either repair the original parts with new or reconditioned parts, or replace the notebook with one which is defined by MSI technician as a fully functional equivalent model. Customer pays one-way shipping; MSI will cover the cost of shipping the laptop back to the customer.

Can I email MSI?

Call us toll free at 1-888-447-6564. E-mail us at >

Is MSI an American company?

Micro-Star International Co., Ltd (MSI; Chinese: 微星科技股份有限公司) is a Taiwanese multinational information technology corporation headquartered in New Taipei City, Taiwan.

How do I activate my MSI warranty?

The product registration process can be started by pressing “PRODUCT REGISTRATION” from the HOME page or from the “MY PRODUCT” page. MSI products that have been registered will appear in the “MY PRODUCT” page. Continue to product registration by clicking the “I want to register a new product.”

What BIOS does MSI use?

MSI’s Click BIOS 5 has been simplifying the tweaking and overclocking experience for so many around the world. The modern UEFI (Unified Extensible Firmware Interface) was designed to focus on ease-of-use.

What is RMA number?

RMA is an acronym for Return Material Authorization. A RMA number is assigned to the service order that is created when a customer requests repair, or service of product believed to be defective.

Is MSI support bad?

Second, MSI’s phone support is abysmal — one California-based tech agent led me so far astray, I had to do a factory reset to undo his unwise directives. You’ll be better off asking for help through one of MSI’s online support resources (if you ask on a weekday).

How do I apply for repair service via RMA?

ONLINE RMA PROCEDURE: 1 To begin the process for repair service, please click here 2 Please sign in to access MSI membership site. 3 Click “APPLY FOR REPAIR SERVICE” tab in the menu on the left to begin. 4 Please follow the given instructions for your chosen delivery method to send your to-be-repaired product to us.

What is MSI?

MSI designs and creates Mainboard, AIO, Graphics card, Notebook, Netbook, Tablet PC, Consumer electronics, Communication, Barebone, Server, industrial computing, Multimedia, Clean Machine and Car Infotainment. Welcome to the MSI USA website.

How to track my RMA status?

Thanks for your opinion. How to track my repair status? Please enter the “RMA Number”, “Serial Number” and “CAPTCHA”. By clicking “Submit”, you will be able to view the current status of your RMA. If you are still experiencing problems please contact our customer support team.

What does MSI do with damaged laptops?

MSI will either repair the original parts with new or reconditioned parts, or replace the notebook with one which is defined by MSI technician as a fully functional equivalent model. Customer pays one-way shipping; MSI will cover the cost of shipping the laptop back to the customer.