How do I contact Amazon about missing item?
How do I contact Amazon about missing item?
How to report a missing package from a third-party seller on Amazon
- Sign in to Amazon Pay and click “Details” next to the transaction you have a problem with.
- On this screen, you’ll be asked to report the problem you have with your package.
- Click “Send to merchant” to report the issue.
How do I contact Amazon about a delivery problem?
If you have an issue with your delivery, you can contact the carriers directly….Carrier Contact Information.
| Common Carrier Tracking Information | Contact Information |
|---|---|
| US Postal Service | Phone: 1-800-222-1811 |
| Amazon | Visit Deliveries Shipped with Amazon |
| FedEx | Phone: 1-800-463-3339 |
What to do if a parcel goes missing from Amazon?
If your Amazon package still hasn’t arrived after 48 hours, you should file a claim with Amazon for a refund. But first, you need to contact the third-party seller directly to report the issue, Weisman says. Amazon requires customers to contact the seller before submitting a claim online.
What do I do if a package says it was delivered but it wasn t?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
Can I get a refund if my Amazon package is missing?
If a guaranteed delivery date provided on the checkout page was missed, then you could be eligible for an Amazon package refund. Check first to see that the refund requirements are met — including shipment to an eligible address via an eligible shipping method. Then go to the contact page to report the late delivery.
What phone number is 888 280 4331?
Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.
What happens when someone steals your Amazon package?
If that’s the case for your purchase, Amazon requires that you first contact the Amazon Seller and try to settle the issue with them. But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund.
Why does my package say out for delivery but not delivered?
If you are keeping track of your soon-to-come package via USPS tracking system and the status says out for delivery, it means the package has left a local post office. Situations that can delay deliveries include: Heavy traffic. Route changes.
What happens when Amazon delivers to wrong house?
If a customer’s package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.
Is there a number to call for Amazon?
Here is the phone numbers to Amazon Customer Service and Amazon Watch Support. They are always available to answer any concerns. Amazon Watch Tech Support 1-844-590-2761. Amazon Customer Service 1-206… see more.
What is the 888 number for Amazon?
1-888-280-3321
A: Call customer service at 1-888-280-3321 and have them send you one. If they can’t just send the whole thing back.
Can you get a refund if your package is stolen Amazon?
Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. You can file a claim for a refund with Amazon if you’re having trouble getting your money back with an Amazon seller.
What should I do if my Amazon package is missing?
Contact the company you purchased the item from and explain the situation. You are the buyer, and they are the seller, you have some rights. If the seller does not handle the missing product, Amazon has steps to mediate any dispute. So, first, contact the seller, then next contact Amazon.
What do I do if Amazon lost my order?
Some of them might seem obvious, but they’re still essential to tick off: Check the shipping address was correct on your order. Look for a notice of attempted delivery. Check the vicinity of the delivery location. Check with your neighbors. Do you have an Amazon Locker? Look in your letterbox; some deliveries use multiple carriers, including the regular postal service. Wait 48 hours.
What to do if your Amazon package is stolen?
Contact Amazon and let them know that you did not receive the package. So long as there isn’t a history of this, and depending on the value of the purchase, they will likely refund the money and/or re-ship the package, perhaps with a signature requirement the 2nd time. Note that they’re not required to do so,…
Did not receive Amazon order says delivered?
If an Amazon order status says “delivered” but the package has not arrived, customers are advised to contact Amazon customer service if 48 hours have passed and the package still hasn’t arrived. However, if the order status is still in the “Shipped” status, customers are recommended to check their tracking details for possible delays.